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- Quote Expiration:
Because rental requests can, and often do, overlap
between guests, we can only accept a reservation after
we've received the deposit. You should reconfirm
availability if you're trying to make the reservation
more than 24 hours after the quote was originally
sent.
- Payments: You can
make all payments on-line (credit card or PayPal).
- Deposit: To
reserve our unit, we require a deposit of 50% of the
total rent. Once received, we'll send you an e-mail
confirming your reservation. Within a week, we'll
follow up with further instructions, including
directions and a map for your arrival.
- Final Payment:
Your final payment will be due 60 days prior to your
arrival.
- Arrival: When you
arrive at Kiahuna Plantation Resort, you will check in
with Outrigger just like any hotel, and they'll
provide you with a room key.
- Cleaning: Light
interim cleaning and checkout fees will be included in
your quote.
- Amenities: During
your stay, you are welcome to use the resort
amenities, including beach access, complimentary chair
& towel service, and Poipu Beach Athletic Club
access. However, access to these amenities may from
time to time be limited, or not even available. It
doesn't happen often but it could happen, and while
we're sorry there isn't much else we can do as the
resort manages these amenities.
- Cancellations: We
understand things happen, and it's not our intent to
profit from your cancellation, but late cancellations
are bad for us as well. 100% refund of amount paid if
you cancel at least 60 days before check-in. 50%
refund of amount paid (minus a service fee) if you
cancel at least 30 days before check-in. No
refund if you cancel less than 30 days before
check-in.
- House rules:
- No Smoking
- No pets
- No events
- Max guests: 4 (sleeps up to 2 adults)
- Check in after 3:00 PM, Check out
before 11:00 AM
- You will be responsible
for any damage to the rental property caused by you or
your group during your stay.
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